Data Breach Hits CareVision, Affecting Over 23,000 Users

CareVision is a cloud-based care home management system based in the United Kingdom. It focuses on providing solutions to streamline the management of care homes, ensuring that carers and residents are well looked after. The platform integrates various functionalities to manage tasks such as resident care, scheduling, and compliance with regulations.

History CareVision was founded to address the increasing need for efficient management in the care home sector. The company has steadily grown, serving numerous care homes across the UK. Its mission is to leverage technology to enhance the quality of care provided to residents, reduce administrative burdens on staff, and ensure compliance with industry standards.

Breach Details In August 2024, a significant data breach affecting CareVision was reported. The breach involved exposing sensitive user information from the company's database. The leaked data includes detailed records such as account details, contact information, financial transactions, and other residents and staff personal data. Approximately 23,534 users were affected by this breach.

Data Samples The exposed data includes:

1. The data breach at CareVision disclosed a range of personal and operational details, which generally include:
2. User Identification and Contract Information:
   • Elements such as identification numbers for accounts and contracts, which are used for internal tracking and management.
   • Specific examples include account payee IDs and contract IDs.
3. Personal and Contact Information:
   • Personal identifiers and contact details of individuals, potentially including names, addresses, and email contacts associated with various county councils and care homes.
4. Financial and Administrative Details:
   • Financial data such as account references and details related to payment terms, contributions, and funding statuses.
   • Administrative information including details on invoice management and contractual obligations.

Threat Actor Profile The breach was reported on a hacking forum by a user named "Tanaka," who has a reputation for sharing such data. The threat actor posted sample data and provided links to download the full dataset, indicating a well-organized and deliberate attack aimed at exposing and potentially exploiting sensitive information from CareVision's database.

Tanaka is a known hacker who has been active on various dark web forums, specializing in data breaches and the sale of stolen information. This threat actor has been linked to multiple significant data leaks, including the recent breach of CareVision, a UK-based care home management system.

Notable Activities:

1. Ayush Jharkhand Government Database:
   • Tanaka exposed over 320,000 patient records from the Ayush Jharkhand government website. This breach included personal and medical information of patients as well as login credentials of doctors and staff​ (CloudSEK | Predicting Cyber Threats)​.
2. BreachForums Association:
   • Tanaka has been active on BreachForums, a notorious hacking forum known for its extensive data leaks and cybercrime activities. BreachForums has faced multiple shutdowns and seizures by law enforcement, particularly after the arrest of its founder, Conor Brian Fitzpatrick (alias Pompompurin)​ (BleepingComputer)​​ (Wikipedia)​.

Techniques and Methods:

• Database Exploitation: Tanaka often targets databases, extracting large volumes of sensitive information which is then shared or sold on dark web platforms.
• Social Engineering: Utilizing techniques such as phishing and impersonation to gain access to secure systems and confidential information.

Impact and Consequences:

• The breaches linked to Tanaka have resulted in significant privacy violations, exposing personal and financial data of hundreds of thousands of individuals. This not only undermines the security of the affected organizations but also poses serious risks of identity theft and financial fraud for the victims.