Personal Data of 56,000 Users Leaked in FranConnect Breach

FranConnect is a leading provider of franchise management software, offering solutions to help franchises grow and manage their operations efficiently. Their platform is widely used in the franchising industry for managing sales, marketing, and franchisee support.

Breach Details

• Date of Breach: December 2023
• Date Disclosed: December 28, 2023
• Leaked by: A user named "IntelBroker" on BreachForums
• Compromised Data:
  • Full Names
  • Email Addresses
  • Phone Numbers
  • Physical Locations
• Number of Records Affected: Approximately 56,000 users

Threat Actor Profile

The breach was orchestrated by a user operating under the alias "IntelBroker," identified as an administrator on BreachForums, a notorious online forum where cybercriminals trade and share stolen data. This individual is known for leaking databases and engaging in various cybercrime activities.

Impact Analysis

• User Impact: 56,000 users had their personal information exposed, which can lead to phishing attacks, identity theft, and other forms of fraud.
• Corporate Impact: The breach could damage FranConnect’s reputation, leading to loss of client trust and potential legal consequences due to the exposure of sensitive user data.
• Industry Impact: This breach highlights the vulnerability of franchise management platforms, which could raise concerns across the industry regarding data security practices.